We're thrilled to hear that you had a great experience with our service and that you're happy with your purchase! Thank you for trusting us to help with this - Team HoH x
“I ordered the blue tear drop necklace with my Mum's hair in. It was explained to me that because my Mum had white hair that it may not show up, but that doesn't matter to me, just knowing that it is there is what is important. The whole experience was excellent, all my emails were replied to straight away and as promised the pack was sent out the next day. I received my necklace last week. It came really beautifully packaged and had a card in which bought tears to my eyes - thank you Donna for putting it all together for me.Thank you again”
Thank you so much for sharing your experience with us. We're truly touched to hear that you found the entire process excellent, from start to finish.We understand how meaningful it is to have a piece of your loved one close to you, and we're glad we could accommodate your request with the blue teardrop necklace containing your Mum's hair. Your understanding and appreciation mean the world to us, and we're delighted to hear that you were pleased with the packaging and the personal touch added - Team HoH x
“I ordered the blue tear drop one with my grandads hair in and i am so pleased with it. Communication throughout to let me know what was going on and was dispatched 3weeks earlier than the said date! Thankyou so much hand on heart jewellery, now i have a piece of my grandad with me always! Only downside is that its a shame the end of the necklace hasnt got a bigger hoop to attach it to. But regardless i am glad i ordered!”
Thank you so much for sharing your experience with us! We're delighted to hear that you are pleased with the blue teardrop necklace containing your granddad's hair. We understand the significance of having a piece of your granddad with you always, and we're honoured to have been a part of creating that meaningful keepsake. We appreciate your feedback about the necklace, and we'll certainly consider this in future. If there's anything more we can do to help please don't hesitate to reach out - Team HoH x
“The service was so professional and very caring making sure everything was perfect. When we received our necklaces it brought warmth to us all to have our dad close to us again. We will treasure these forever. Thank you so much. Nicola”
Thank you for your kind words. We're deeply touched to hear that the service provided to you was both professional and caring. It's heartening to know that having your dad close through the necklaces brought warmth to you and your family. We understand the significance of these moments and are honoured to have played a part in creating something meaningful for you. Thank you for entrusting us with such a special task - Team HoH x
We're delighted to hear that you're pleased with the service you received and that the gift was exactly what she wanted. Beautiful packaging can add an extra touch of magic to a special gift - Team HoH x
“I got this chain for my big sister it is absolutely beautiful made with care i am going to order the same one for myself with my mums hair in it. Me and my sister were really close to my mum thank you for spending the time to make it.”
We are deeply touched by your heartfelt message. We're honoured to have been a part of creating such special keepsakes for your sister in memory of your mum. It's our privilege to craft these pieces with care and love, knowing the sentimental value they hold. Should you decide to order another necklace for yourself, we'll be here to assist you every step of the way - Team HoH x
Thank you for your kind words! We're thrilled you found our service great, and we appreciate your support. We would be honoured to assist you again in the future. We're so proud we were able to help - Team HoH x