“I am so happy and sad to receive my heart necklace with my beloved dog Fred's hair. It is beautifully made and I am wearing it every day as it makes the recent loss of my faithful companion of 14 years a little easier to bear. I was really impressed with the fast and supportive service from my first contact to the final piece of jewelry arriving.”
Losing a beloved pet is never easy, and we're truly sorry for your loss. It's heartwarming to hear that the necklace brings you some comfort during this difficult time. Our team is dedicated to providing support and creating meaningful pieces, so we're glad to hear that you had a positive experience with us from start to finish - Team HoH x
Thank you for your kind words. We're delighted to hear that you had a fabulous experience with our customer service and that you found the entire process dignified and first-class. We believe that memorial jewellery should be created with the utmost care and respect, and we're pleased that we were able to provide this for you - Team HoH x
Thank you for your kind words. We're delighted to hear that you had a fabulous experience with our customer service and that you found the entire process dignified and first-class. We believe that memorial jewellery should be created with the utmost care and respect, and we're pleased that we were able to provide this for you - Team HoH x
Thank you for taking the time to leave your review, we really are very sorry that you are unhappy with your piece of jewellery. Here at Hand on Heart, we pride ourselves on providing our customers with the very best service and high-quality products and we apologise that you feel this is not the case. We would never wish for any of our customers to feel disappointed with their unique keepsake and so please may we ask you to email us directly at studio@handonheartjewellery.co.uk with your order details and a member of our friendly customer service team will be more than happy to discuss your order details with you further. Thank you in advance.
