Thank you for your feedback. We completely understand how it can be a little inconvenient to remove your jewellery for showers. Our memorial pieces are crafted with care to preserve the integrity of the materials and any ashes or personal inclusions, which is why we recommend taking them off during bathing or swimming.
Team HOH x
Thank you for your lovely message. We’re delighted to hear that you’re receiving so many compliments and that people are inspired by your piece. It means a great deal to us that our work is being appreciated and shared in such a special way.
Team HOH x
Thank you for your lovely message. We’re delighted to hear that you love your necklace and that the presentation, including the photo of your dog, added a special touch.
Team HOH x
“I was extremely disappointed with the quality of this necklace. It looks very cheap and is so light. It's also bigger than I expected but maybe I should have read the description in more detail.”
We’re sorry to hear that your necklace didn’t meet your expectations. If you wish to discuss this further, please contact us at studio@handonheartjewellery.co.uk and our customer care team will be happy to help.
Team HOH x
