Thank you for taking the time to write to us with your feedback, we are so sorry to that you had some trouble with your necklace. We can see that you have been speaking to a member of our customer service team and a replacement piece has been dispatched to you. We do hope this helps, but please let us know if we can be of any further help at all. Team HoH x
Thank you so much for your wonderful review! We're thrilled to hear that you find the locket absolutely beautiful and that it holds such special meaning for you. It's lovely to know that you're recommending it to others, too! Your support means everything to us! - Team HoH x
Thank you so much for your wonderful review! We're thrilled to hear that the Family Tree Ashes Urn Locket Necklace exceeded your expectations and that you found it to be such good quality. It means everything to us when our pieces resonate with our customers. We hope your mother-in-law loves it! - Team HoH x
Thank you so much for your kind words. We're delighted to hear that the Family Tree Ashes Urn Locket Necklace is exactly as you expected. Your satisfaction means the world to us - Team HoH x
We would like to thank you for taking the time to leave this wonderful feedback on your jewellery, we're delighted to hear how happy your Mother in Law is with her keepsake. Team HoH x
“I was recommended to you by pinders (bawtry Doncaster) and honestly I’m absolutely over the moon, the necklace is absolutely beautiful, bigger and heavier than I thought it would be but it’s absolutely beautiful, knowing I have my brother with me every single day gives me a lot of comfort. Thank you so much!”
Thank you so much for sharing your experience with us. We’re so glad to hear that the necklace has exceeded your expectations and brings you comfort by keeping your brother close each day. It means a lot that Pinders recommended us, and we’re honoured to have been able to create something so meaningful for you. Thank you for entrusting us with this special piece—it truly warms our hearts to know it has brought you such joy - Team HoH x
“This is the second item I have purchased, it’s beautiful great service and arrived very secure in a beautiful box with great care instructions and delivered really quickly”
Thank you for your continued trust! We're thrilled to hear that you're happy with your second purchase and the service provided. It's wonderful to know that the packaging, care instructions, and quick delivery met your expectations. We appreciate your support! - Team HoH x
