“Lovely gift for a friend. Beautifully presented. Had a problem with delivery being 24 hrs late (not Hand on Hearts fault) but they handled the enquiry quikly and reimbursed the fee immediately.”
Thank you for your kind words and for sharing your experience. We're delighted to hear that the gift was well-received, and we appreciate your understanding regarding the delivery delay. We always aim to provide prompt and helpful assistance - Team HoH x
Thank you for your feedback! We're glad to hear that your purchase was very easy and that the items were exactly what you were looking for as gifts for family members - Team HoH x
“This was a quick turnover as it Is a urn . But it's beautiful and different to anything else I have seen . Very pleased with it I would recommend and use again if I needed to .”
Thank you for your positive feedback. We're delighted to hear that you are pleased with the urn and found it beautiful and unique. Your recommendation means a lot to us, and we would be honoured to assist you again if the need arises - Team HoH x
“Thank you for getting back to me so quickly and sorting out my problem, of me ordering the wrong size chain.You organised a separate order which was so easy to follow, your customer service is excellent. Thank you”
You are so very welcome, we are so pleased we were able to help resolve this issue for you. Thank you for choosing us to create this special keepsake for you.Team HoH x
“This is a Christmas gift for my sister . We have lost both parents within a year therefore I want her to have our parents close forever. It’s so Beautiful thank you.”
Thank you for sharing the meaningful purpose behind your purchase. We're deeply sorry for the loss of both your parents within a year. It's heartwarming to know that you've chosen a Christmas gift that will allow your sister to keep your parents close forever. Wishing you and your sister comfort during this time - Team HoH x
