“When people told us in the past of having ashes from a loved one put into jewellery it felt weird to me and apart from thinking that I didn't give it much more thought. However, when we lost our precious Charlie cat suddenly and unexpectedly we were grief stricken and we remembered about people telling us about their jewellery. We googled this and Hand on Heart was the first one to come up. We read the website thoroughly and sought great comfort from one of the support leaflets about losing a pet. The jewellery looked gorgeous and my husband and I both loved the urn locket. We ordered it with the rose gold urn and it is beautiful. I started wearing it on the day it arrived after we had transferred some of Charlie's ashes into the urn. We opted to do this ourselves as it felt part of the healing process for us and it was easy to do but it is also fantastic that the service is provided for you to send ashes to the team to insert.
The necklace if beautifully made. I really love it and am gaining some comfort having my boy close to me heart. Thank you to the team x”
Thank you so much for sharing something so personal with us. ❤️ We’re truly sorry for the sudden loss of your precious Charlie — we can only imagine how heartbreaking and overwhelming that must have been for you and your husband.
We’re so touched to hear that, in such a difficult time, you found comfort in our support information and felt drawn to the urn locket. It means a great deal to know that the piece, and the process of filling it yourselves, became part of your healing journey and something meaningful for you both to share.
We’re also really glad to hear you found the jewellery easy to use and that you’re happy with the craftsmanship of your rose gold urn locket. Most of all, we’re honoured that it brings you comfort in keeping Charlie close to your heart.
Thank you again for your kind words and for trusting us with something so precious - Team HoH x
Thank you so much for your lovely feedback. ❤️ We’re so pleased to hear that you find your piece absolutely beautiful and that the personalised photo in the box made it feel even more special.
It really means a lot to us to know those little touches added to your experience - Team HoH x
Thank you so much for sharing something so personal. ❤️ We’re truly sorry for your loss, and we’re so moved to hear that your piece helps you keep your son close to your heart.
It’s an honour to create something so meaningful that brings you comfort and connection - Team HoH x
Thank you so much for your lovely feedback. ❤️ We’re so pleased to hear that your piece is absolutely beautiful and exactly what you wanted.
It really means a lot to us to create something so special for you - Team HoH x
“Very happy with my necklace. It arrived as per the dates given, well wrapped in a nice box. The guidance for transferring ashes into the necklace was helpful and it was easy to do at home, so I didn’t need to send anything away.
The necklace chain is good and strong, I’m really pleased with my choice.”
Thank you so much for your lovely feedback. ❤️ We’re really pleased to hear that your necklace arrived on time, well packaged, and that you found the ashes transfer process clear and easy to do at home.
It’s great to know you’re happy with the strength of the chain and your overall choice. It means a lot to us to provide something both meaningful and practical, and we’re truly glad it’s brought you comfort - Team HoH x
