“Amazing company with amazing jewellery. After losing our mum this year, my daughters 16th was going to be a hard day as she was very close to her Nan. From ordering through to receiving it was effortless. Easy instructions, had to ask a couple of questions as wanted handwriting and had quick responses. Was advised a 6 week turnaround time and actually came in less than 4. Just opening the box felt special and my daughter loves the necklace and everyone who sees it has commented on how lovely it is! Would recommend and use again 100%”
Thank you so much for your heartfelt words. We're truly honoured to have played a part in creating a meaningful tribute for your daughter's 16th birthday in memory of her Nan. It warms our hearts to know that the process was seamless and that the necklace brings comfort and joy. Your recommendation means the world to usTeam HoH x
“Everything was great from start to finish, except for the extra charge for 6 weeks delivery, I have purchased other items from you before, so this should be optional,and may make me think again in the future”
“The necklace is lovely, a nice size and gives off a nice sparkle. My daughter loves it.All the admin side went well and customer service was excellent. :)”
Thank you so much for your lovely feedback! We're delighted to hear that the necklace is not only beautiful but also meets your expectations in terms of size and sparkle. It warms our hearts to know that your daughter loves it – creating pieces that bring joy is what we strive for. We're also glad to hear that the administrative process went smoothly and that you had a positive experience with our customer service - Team HoH x
“I purchased 3 necklaces and a pair of earrings, to give to the family in memory of my husband this Christmas. They are all beautiful. I am sure they will all love them,”
We're deeply honoured that you chose our jewellery to commemorate your loved one's memory this Christmas. We're so pleased to hear that you're happy with each piece you've purchased. Each piece is crafted with care and designed to hold sentimental value, and we hope they bring comfort and solace to you and your loved ones during this season - Team HoH x
“I had it put away until my birthday 16th nov. It’s beautiful and very precious to me . I just hope it will be ok as my job is outside in all weathers rain, sun etc x”
Thank you for sharing your experience, and happy belated birthday! We're delighted to hear that the jewellery is beautiful and precious to you. Regarding your concern about wearing the jewellery in various weather conditions, we recommend following the care instructions here to keep your piece looking its best; https://www.handonheartjewellery.co.uk/pages/caring-for-ashes-jewellery. If you need any help please send us an email and our friendly team will be able to help - Team HoH x
“We have recently received the heart necklace in green and it is absolutely beautiful. It is a Christmas gift for our nan who recently lost her husband. We were kept informed with every step of the process and were initially told it was on a 6 week turnaround but the whole process only took 2 weeks. Thankyou so much!”
Thank you so much for your heartfelt message. We are truly sorry for the loss your nan has experienced, and we hope this special piece brings her some comfort and solace during this difficult time. It's heartwarming to hear that you found the process smooth, and we're pleased that we could complete the order earlier than expected - Team HoH x
