“Received my ashes pendant in a beautiful box everything was just perfect. Thank you so much. Excellent service from order to delivery. It brought tears to my eyes when I opened it I will treasure it forever.”
Thank you for your heartfelt review. We are delighted to hear that everything was perfect for you. Your kind words mean a lot to us. Knowing that it brought tears to your eyes and that you'll treasure it forever fills us with gratitude. It was an honour to create this truly special piece for you - Team HoH x
“Having lost my little dog recently, I was shown the HOH jewellery by a friend. The website is beautiful in itself, and the caring and prompt answers to my questions were second to none. It was important to get it right, and the staff at HOH understand that. My white glass heart contains by ashes and fur and is beautifully engraved with my dog's name on the back. I absolutely love it and would recommend HOH to anyone who has experienced loss and wishes to keep their loved one, human or pet, close to them.”
Thank you for sharing your heartfelt experience with us. We're deeply sorry for the loss of your little dog. We're honoured that you found out about HOH jewellery through a friend, and we're glad to hear that our website and caring, prompt customer service stood out to you. It's touching to know that getting it right was important, and our team understood that. Your white glass heart with your dog's ashes and fur, beautifully engraved with their name, holds special significance. We're delighted that you absolutely love it and would recommend HOH to others experiencing loss. Thank you for choosing us, and we're grateful for your support during this time - Team HoH x
“Bought this for my daughter for her 30th birthday . She teally loved it as it had her grandmas ashes in it . Would reccomemd to anyone. Very professional and kept you up to date every stage of the process , from ordering to delivery .”
Thank you for your feedback! We're delighted to hear that your daughter loved the necklace with her grandma's ashes for her 30th birthday. It's heartwarming to know that it holds such sentimental value. We appreciate your recommendation and are glad you found our service professional, with regular updates throughout the process - Team HoH x
“Brought these necklaces for myself and my sister after our mum passed away. We are both thrilled and will chrish them. The whole experience from start to finish was easy and we were updated throughout. Definitely would recommend. Thank you”
Thank you for choosing us to create such a very special piece of jewellery. It was a pleasure to create something which means so much and we are all delighted to hear how happy you and your sister are with your unique keepsakes. Although in the saddest of circumstances, we hope that this jewellery brings you both some comfort and peace - Team HoH x
“I am so pleased with my necklace. It was easy & straight forward to order & had a message to say my ashes had arrived safely.When I received my necklace it came packaged in a lovely box.My necklace is really beautiful which I will cherish & will be able to pass on to my children.”
Thank you for your extremely kind feedback. Here at Hand on Heart, we pride ourselves on providing our customers with the very best customer service and high-quality products and so it really is wonderful to hear how delighted you are with our service. Although it is the saddest of circumstances, we are pleased to have been able to create you an extremely precious keepsake which we hope will bring some comfort following your loss - Team HoH x
“My experience with HOH has been excellent. I lost my little dog a few weeks back and knowing that I could create such beautiful jewellery to remember her with was so special and important. The staff at HOH were just beyond helpful. They were on the other end of emails and phone calls answering questions about the tiniest little details which were so important for me to get things right. The only quibble I had was that the process of sending scanned pawprints etc wasn't totally clear on the website. I was expecting to send them through with the order but in fact that happened afterwards and instructions came in the email after the order. This could have been my grief-filled confusion but also I think it could have been slightly clearer on the website. One last thing: the website is so beautiful and just nice to look at, despite the sadness involved. Thank you.”
We're so sorry to hear about your loss. We hope your special piece helps to bring you some comfort during a difficult time. Here at Hand on Heart, we pride ourselves on providing our customers with the very best customer service and so it really is great to hear how delighted you are with our service. We really appreciate this feedback regarding our website. Your comments will be passed to our senior management team to review so we can continue to improve the service we offer to our customers - Team HoH x
