“I am so pleased with my necklace. It was easy & straight forward to order & had a message to say my ashes had arrived safely.When I received my necklace it came packaged in a lovely box.My necklace is really beautiful which I will cherish & will be able to pass on to my children.”
Thank you for your extremely kind feedback. Here at Hand on Heart, we pride ourselves on providing our customers with the very best customer service and high-quality products and so it really is wonderful to hear how delighted you are with our service. Although it is the saddest of circumstances, we are pleased to have been able to create you an extremely precious keepsake which we hope will bring some comfort following your loss - Team HoH x
“My experience with HOH has been excellent. I lost my little dog a few weeks back and knowing that I could create such beautiful jewellery to remember her with was so special and important. The staff at HOH were just beyond helpful. They were on the other end of emails and phone calls answering questions about the tiniest little details which were so important for me to get things right. The only quibble I had was that the process of sending scanned pawprints etc wasn't totally clear on the website. I was expecting to send them through with the order but in fact that happened afterwards and instructions came in the email after the order. This could have been my grief-filled confusion but also I think it could have been slightly clearer on the website. One last thing: the website is so beautiful and just nice to look at, despite the sadness involved. Thank you.”
We're so sorry to hear about your loss. We hope your special piece helps to bring you some comfort during a difficult time. Here at Hand on Heart, we pride ourselves on providing our customers with the very best customer service and so it really is great to hear how delighted you are with our service. We really appreciate this feedback regarding our website. Your comments will be passed to our senior management team to review so we can continue to improve the service we offer to our customers - Team HoH x
“Absolutely brilliant service from start to finish. I bought 5 pieces of jewellery for my mums ashes for members of my family. Each and everyone of us were delighted with the finished product. We all have a little piece of mum in what I can only describe as stunning jewellery and I would highly recommend anyone to have this done.”
Thank you for your extremely kind feedback. Here at Hand on Heart, we pride ourselves on providing our customers with the very best customer service and high-quality products and so it really is wonderful to hear how delighted you are with our service. Although it is the saddest of circumstances, we are pleased to have been able to create you and your family extremely precious keepsakes in memory of your mum, which we hope will bring some comfort following your loss - Team HoH x
“I ordered a Purple Small Heart Necklace containing my Dog, Jessie's ashes which is beautiful. Very easy to navigate website when ordering, was kept updated on where my order was through to dispatch. Came in a lovely box with a little certificate and the unused ashes were in a lovely little bag too. Would definitely recommend!”
We're so proud to have been able to create this very special piece for you. We hope you adore this and it's wonderful to know you've had a great experience with us. As with any business like ours, the greatest advertising we can have is word of mouth from satisfied customers and we cannot thank you enough for recommending our services - Team HoH x
The best possible feedback we can receive is that you had a great experience with us and we would like to thank you for your feedback and for choosing Team HoH to create your special piece of jewellery - Team HoH x
