“The service I received was excellent, the thought and care that goes into the making of my necklace was outstanding very beautiful so now I can wear my Tilly with me wherever I go. Thank you xx❤️”
We're deeply touched by your kind words. It's heartwarming to hear that you received excellent service and that you feel the thought and care that went into making your necklace was outstanding. Knowing that you can now wear your Tilly with you wherever you go brings us immense joy. Thank you so much for choosing us to create this special piece for you, and for allowing us to be a part of honoring Tilly's memory - Team HoH x
“I bought the petite heart necklace which I had engraved on the back. The service was excellent, easy to order, and the necklace arrived beautifully packaged. Can highly recommend Hand On Heart Jewellery.”
Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with us and that you're happy with the petite heart necklace you purchased. Ensuring a seamless and easy ordering process is important to us, and we're glad to hear that it was just that for you. It's wonderful to know that the necklace arrived beautifully packaged and met your expectations - Team HoH x
“Easy to do, lovely outcome.My necklace is amazing and I’m so pleased with how it turned out. I was a bit nervous about sending my dogs ashes as I didn’t want to lose any part of her but they contacted me to confirm they had received them and the remaining ashes were returned to me. I love my necklace and will never take it off. I now have my princess with me at all times. Thank you ☺️”
We're absolutely thrilled to hear that you found the process easy and that you're delighted with the outcome of your necklace! We understand how nerve-wracking it can be to send something as precious as your dog's ashes, but we're glad that we could provide reassurance throughout the process and return the remaining ashes to you safely.It warms our hearts to know that your necklace turned out amazing and that you'll never take it off. Keeping your princess with you at all times is such a beautiful way to honour her memory.Thank you so much for trusting us with such a meaningful task, and for allowing us to be a part of keeping your beloved dog close to your heart - Team HoH x
We're thrilled to hear that this message added to your beautiful piece fits perfectly and that you're pleased with the font! Your satisfaction means the world to us, and we're grateful for the opportunity to create something special for you - Team HoH x
“Fantastic service, everything was quick and easy. It’s wonderful to be able to have something tangible to honour my dog’s memory, even better when it is this beautiful. I highly recommend this service.”
Thank you so much for your kind words! We're thrilled to hear that you had a fantastic experience with our service and that everything was quick and easy for you. It's truly heartwarming to know that our efforts have provided you with something tangible to honour your dog's memory, and we're delighted that you find it beautiful. Your recommendation means a lot to us, and we're grateful for the opportunity to assist you during this meaningful time - Team HoH x
“Very happy with the process and the outcome from hand on heart. It’s more beautiful seeing it in person. Staff are very thoughtful and I can tell they take pride in their work. Thank you again. It really means a lot to me.”
We're absolutely thrilled to hear that you're very happy with both the process and the outcome of your experience with us! It's wonderful to know that seeing the final product in person exceeded your expectations and that you find it even more beautiful. Our team takes great pride in their work and it's heartening to hear that their thoughtfulness shines through in every interaction. Your satisfaction and appreciation mean the world to us, and we're honoured to have been a part of creating something meaningful for you - Team HoH x
“I felt very apprehensive about sending my sisters ashes away, but Hand on Heart made it very easy, and worry free. I felt they treated my feelings and my sisters ashes with respect. When I received the necklace back, just wow! It is stunningly beautiful. I have pet ashes and intend to use them again for more beautiful jewellery.”
Thank you so much for sharing your experience with us! We completely understand how sending a loved one's ashes away can feel daunting and apprehensive, and we're grateful for the trust you placed in us. Treating both your feelings and your sister's ashes with the utmost respect is of the utmost importance to us. We're delighted to hear that we were able to make the process easy and worry-free for you. And to hear that you found the necklace to be stunningly beautiful is incredibly heartwarming! Your satisfaction means the world to us, and we're honoured that you're considering using us again for more beautiful jewellery, including pet ashes - Team HoH x
“Many thanks to you all for a straight forward order of my ashes necklace. Easy to order.. brilliant service with good communication.. pretty colour.. my sons favourite.. I love it.. will wear it daily. Many thanks to Chloe that sorted my son’s ashes & put into the necklace. Much appreciated. A* Thank you again”
Thank you so much for your heartfelt feedback! We're thrilled that your experience with us was straightforward and that you found our service to be brilliant with clear communication. Knowing that the necklace holds such significance as your son's favourite colour makes it even more special. We'll make sure to pass along your gratitude to our team for their assistance in sorting your son's ashes and putting them into the necklace. Your kind words mean a lot to us, and we're grateful for the opportunity to create something meaningful for you - Team HoH x
