Thank you so much for your kind words. We're thrilled to hear that you had an excellent experience with our customer service and that you are delighted with your ring containing your late husband's ashes. It's truly an honour to create meaningful keepsakes that bring comfort and cherished memories - Team HoH x
We truly appreciate your kind words. It's wonderful to hear that you are pleased with your beautiful ring and that our communication met your expectations - Team HoH x
“It was good. The only downside of this is that I have to take the ring off for showering and washing my hands, would love to be able to keep it on as I do with all my other jewellery.”
It's great to hear that you had a good experience! We are sorry to hear that you are disappointed with our care instructions, we recommend avoiding water exposure to ensure its longevity. Submerging jewellery in water, especially with chemicals, salt, or chlorine, could potentially harm your piece or cause discolouration. We would like to do all we can to ensure your jewellery looks its very best for years to come. Occasional rain shouldn't be a concern, but long-term water exposure is best to avoid.Kind Regards, Team HoH x
Thank you for your feedback! We're deeply sorry for the difficult emotional time you've been through. We're glad to hear that creating the beautiful ring was easy, and we're honoured to have been able to help during this period. Your recommendation means a lot to us. Thank you for choosing our company and for your kind words! - Team HoH x
Thank you for your wonderful feedback. Your generous repeat custom is greatly appreciated and we are delighted to hear you have thoroughly enjoyed your experience with ordering from us on both occasions. Every order really is created with great care and consideration and so it really is lovely to hear this is seen by our valued customers. Thank you again for your orders and for recommending our services - Team HoH x