Thank you for your heartfelt feedback. We're honoured to have created a lasting keepsake for your fur baby, Alfie, and delighted to hear that you were pleased with our service and packaging - Team HoH x
“The earrings are beautiful but the backs keep falling out… I bought them for my wife to wear on our wedding day and she nearly lost them 3 times and she’s not clumsy I promise”
Thank you for your feedback. We're delighted to hear that you find the earrings beautiful, but we're sorry to learn about the issues with the earring backs. We understand how important it is for them to stay secure, especially on such a special day.So we can help further, please could you get in touch with our friendly customer service team at; studio@handonheartjewellery.co.uk and we can advise more about how we can help. Your satisfaction and peace of mind are important to us, and we want to ensure that your wife can wear the earrings confidently - Team HoH x
We're delighted to hear that you're so happy with your purchase! It warms our hearts to know that you're eager to give these special pieces to your Mum. We take great pride in ensuring excellent communication and presenting our products beautifully, so it's fantastic to hear that this has contributed to your positive experience - Team HoH x
“You are a fab firm you looked after me from day one with me sending u the ashes off my mum Dad and my lovely brother. You sent my earrings back and some off the ashes left in a fantastic box I wear them with pride I have my loved ones close to me thank you againxx”
Thank you immensely for your heartfelt words. It was truly an honour to assist you in creating such meaningful pieces of jewellery in memory of your mum, dad, and brother. We're deeply touched to know that you wear your earrings with pride and that you feel your loved ones close to you - Team HoH x
“From start to finish I found hand on heart jewellery to be very professional, the earings are a fantastic way of keeping a loved one close to you i would highly recommend both you and your service”
Thank you so much for your kind words. We're glad to hear that you found our service to be professional and that the earrings are a meaningful way to keep a loved one close to you. We appreciate your recommendation and appreciate your trust in us - Team HoH x
Thank you so much for your heartwarming message! We're truly touched to be a part of creating this truly special piece for you. Your recommendation means the world to us - Team HoH x
We're deeply touched to hear that the jewellery made from your dog's ashes has become such a precious piece for you. It warms our hearts to know that our craftsmanship resonated with you, and we truly appreciate your kind words.Team HoH x
We are deeply touched to hear that the earrings brought comfort and joy to your mother. The sentiment behind these earrings is truly heartwarming, and it's our pleasure to have played a part in creating a special piece of jewellery that holds your father's memory - Team HoH x
