Thank you for your feedback and kind recommendation, word of mouth from happy customers is the best possible advertising we can have and we are very appreciative.Team HoH x
Thank you for your review. We're delighted to hear that you had an excellent experience with us. Your kind words mean a lot to us. We take great care and thought in creating each piece, and knowing that it shows brings us heartfelt happiness - Team HoH x
Thank you for your kind words! We're thrilled to hear that you found our product wonderful and our service swift. Providing an excellent customer experience from start to finish is our priority - Team HoH x
“I cannot fault the service at Hand on Heart. They sent me such a helpful email prior to me ordering from them and their service since has been amazing! To make things better, the jewellery is absolutely beautiful and is such a special addition to my wedding day. It will really feel like my Uncle is with me as I say I do! Thank you Hand on Heart :)”
Aww, thank you for choosing us to create such a precious keepsake in time for your special day. We're delighted we could help with this and it's wonderful to know how much you adore this - Team HoH x
“Excellent communication from start to finish. The earrings are perfect , the only thing that I have concerns about are the back of the earrings as they appear to be quite flimsy and not as solid compared to other earrings that I have and I am worried that they may break !”
Thank you for choosing us to create such a very special piece of jewellery. It was a pleasure to create something which means so much and we are all delighted to hear how happy you are with your unique keepsake. We really appreciate your comments on these beautifully delicate earrings. These are covered by our Lifetime guarantee so all we would need is for you to get in touch if there ever was an issue and we'd be happy to help.Your feedback has been passed to our senior management team to review so we really appreciate you taking the time to let us know - Team HoH x