“Great communication and arrived within specified timeframe even during the Easter bank holidays. Lovely piece of jewellery so i can always have mum with me. Thank you”
We're truly delighted to hear that you had a great experience with our communication and that your jewellery arrived within the specified timeframe, even during the Easter bank holidays! It's heartwarming to know that you now have a lovely piece of jewellery to always keep your mum close to you. Thank you so much for your kind words and for choosing us to create this special piece for you - Team HoH x
“Thank you so much for helping me to come to terms with the passing of my dog. It was so comforting to be updated at every stage of the journey, which included a courtesy email to say that you had received the ashes. Benny is now with me every day and it makes me think of him every time I see it/ touch it ❤️”
You're incredibly welcome! We're deeply touched to hear that we could provide some comfort during such a difficult time. It's heartwarming to know that our updates and communication were helpful for you, and we understand how important it is to keep you informed every step of the way. We're honoured to have been entrusted with creating something that allows Benny to be with you every day. May his memory continue to bring you comfort and warmth whenever you see or touch the piece we created - Team HoH x
“Fabulous experience that was very straightforward and took away all the hassle. Everything very very explained and final product is better than expected”
We're delighted to hear that you had a fabulous experience with us! Making the process straightforward and ensuring everything is well explained is important to us. It's wonderful to know that the final product exceeded your expectations - Team HoH x
“I had a lovely experience with Hand on Heart, their response to my questions was excellent and quick, my dogs ashes where returned to me beautifully packaged with little details about who looked after her while she was with Hand on heart that really added something special. The necklace itself is beautiful and I cant recommend enough”
Thank you so much for sharing your experience with Hand on Heart. We're thrilled to hear that you had a positive experience and that you appreciate the attention to detail in the packaging and the necklace itself. Your kind words and recommendation mean a lot to us - Team HoH x
“Beautiful piece created. Fantastic communication and we were kept upto date with every process. Thank you for bringing our boy to us in this piece of jewellery I can wear close to me always.”
Thank you for your wonderful feedback! We're delighted to hear that you're happy with the piece we created and that our communication throughout the process was satisfactory. It means a lot to us to know that we could bring comfort to you by creating something special to remember your beloved boy - Team HoH x
“I gave my mum the necklace for her birthday. The necklace contained the ashes of both her parents. The moment she read the card explaining the gift, she cried. She loves the necklace and hasn't taken it off since. The process was brilliant and easy from start to finish. I would definitely use Hand on Heart again and recommend them anyone. Thank you so much.”
Thank you so much for sharing your experience! We're deeply touched to hear that the necklace brought such comfort and joy to your mum on her birthday. It means the world to us to know that our process was smooth and that you would recommend us to others - Team HoH x
Thank you immensely for your glowing review! We're overjoyed to hear that you're so delighted with your necklace and that our service met your expectations every step of the way. Crafting meaningful pieces that bring joy and comfort is our utmost priority, and we're thrilled to have played a part in creating something special for you - Team HoH x
