“Excellent! I ordered this very close to Christmas for my mum who lost her beloved dog Max in November. When placing my order I was saddened to hear it would be ready in January. As this was meant to be a Christmas present, I emailed on the off chance that I could possibly receive it quicker. They were so helpful, they went above and beyond and I did indeed receive it in time. We did not receive the funnel but we improvised. This item is beautiful and very well made. The personalisation makes it extra special and my mum now wears her necklace close to her heart daily.I would definitely recommend this necklace due to the high quality and the comfort it brings.”
Thank you so much for sharing your positive experience with us. We understand how meaningful these keepsakes are, especially when created in memory of a beloved pet like Max. We're delighted to hear that our team could assist you in receiving the necklace in time for Christmas, and we appreciate you letting us know about the funnel. It's heartwarming to know that your mum finds comfort in wearing the necklace close to her heart - Team HoH x
Thank you for your kind words! We're thrilled to hear that you had a great experience with us and that it was a pleasure doing business. Providing excellent service and assistance is our top priority, and we're delighted that we could meet your expectations - Team HoH x
Thank you for your kind words! We're delighted to hear that you love the necklace and find it to be of high quality. Knowing that it will be cherished means a lot to us - Team HoH x
Thank you for your kind words. We're delighted to hear that you had a fast and easy experience with our service and that we could assist you with any queries you had. Most importantly, we're thrilled to know that your girlfriend loves the pawprint ashes locket. Creating meaningful and cherished items is our goal, and it brings us joy to hear about the happiness it has brought to you both - Team HoH x
Thank you for your wonderful feedback! We're delighted to hear that you appreciated the attention to detail and that your order arrived sooner than expected. We strive to make each customer's experience special, and we're glad we could meet your expectations - Team HoH x
“Thank you so much, these paw print lockets are beautiful, we brought three, one for myself and two daughters. In memory of our beautiful dog saffey. We loved how we could use our dogs actual paw print. Thank you to Jess and the team, highly recommend”
We're truly touched to hear about the special paw print lockets created in memory of your beloved dog, Saffey. It's always heartwarming to know that these keepsakes can help keep your cherished pet close to your heart. Thank you for choosing Hand on Heart, and may these lockets bring you and your daughters comfort and wonderful memories of Saffey - Team HoH x
“I ordered a personalised paw print necklace also to fill my dogs ashes in so she’s close to me. I’m so in love with my necklace it’s so special and I feel like my baby dog is close to me always xxx”
We're truly touched to hear that your personalised paw print necklace holds such a special place in your heart. It's a beautiful way to keep your beloved dog close and cherish those precious memories.Team HoH x
