“Absolutely incredible from start to finish. My necklace is just beautiful and was created with so much care and precision. The communication was brilliant, the necklace was beautifully presented and the necklace itself is so meaningful and will be treasured forever. Thank you so much for creating such a special piece, I am extremely grateful. Annie x”
Thank you, for your heartfelt review. We're thrilled to hear that you had an incredible experience from start to finish and that you love your beautiful necklace. It's wonderful to know that the care, precision, and meaningfulness of the piece resonate with you. We're grateful for your kind words about our communication and presentation. Thank you for letting us create such a special piece for you - Team HoH x
Thank you for your kind words! We're delighted to hear that you found the ordering process easy and straightforward. It's wonderful to know that you received your necklace and keychain on time and that you liked the packaging. We appreciate your recommendation! - Team HoH x
“I can't recommend the team at HoH enough. The communication was great. My hand and footprint necklace for my baby girl is absolutely perfect. Amazing quality and very well packaged. Loved the touch with a keepsake card with the touched up baby hand/footprints.Thank you so much. Xx”
Thank you for your glowing recommendation! We're thrilled to hear that you had a wonderful experience with us. Creating the perfect hand and footprint necklace for your baby girl was a privilege, and we're delighted that you're pleased with the result. Your kind words mean a lot to us and we're honoured we could help - Team HoH x
Thank you for your feedback! We're glad to hear that you're pleased with the overall quality of the product. We apologise if you found the edges to be a bit sharp, this certainly isn't something we would expect. We'll make sure to take this into consideration for future improvements. If you have any further questions or concerns, please feel free to reach out to us at studio@handonheartjewellery.co.uk We're here to help! - Team HoH x
Thank you so much for your kind words. We're delighted to hear that the necklace met your expectations and that our service and instructions were satisfactory. We really appreciate this great feedback - Team HoH x
“Extremely professional great communication fantastic item .Only downside was postal charges as it was before Christmas I felt customers were taken advantage of as I was charged £25 delivery and when the item arrived the actual cost on the parcel was £4.99 so £20 extra seems exorbitant”
Thank you for taking the time to share your experience with us. We are genuinely thrilled to hear that you found our service professional and the item fantastic. Your satisfaction is our utmost priority, and feedback like yours inspires us to continue delivering exceptional service.We sincerely appreciate your comments regarding the design slot cost. We understand that this aspect is essential to our customers, and we want to assure you that your feedback has been forwarded to our senior team. Your insights are invaluable as we consistently seek ways to enhance our services and meet the expectations of our valued customers - Team HoH x
