“I was so pleased with my pendant everything was so easy and quick to do The finished piece is beautiful and I wear it everyday with pride!!! Thankyou”
Thank you for choosing us to create your unique keepsake, it's lovely to know that you wear your piece everyday and you love it! Your wonderful comments will be passed onto the rest of the team as we really appreciate it! - Team HoH x
“I was so impressed with my whole experience. Everything was so quick and easy. I received the print pack quickly and managed to get the prints needed for the jewellery. As I have an active 9 month old this was the hardest part. I had lots of attempts to get the perfect hand and footprint (whole A4 page). I was worried because every print either had additional smudges or showed extra finger prints. When the necklace arrived I was so impressed. The designer fixed the smudges and additional finger prints. They did an outstanding job. My wife loves her necklace and it’s definitely the best piece of jewellery I have bought her.”
Thank you so much for choosing us here at Hand on Heart to create this special necklace for your Wife. The best possible feedback we can receive is that you had a great experience with us and we would like to thank you for your feedback.Team HoH x
“Excellent. I have one comment, I think you should get 2 pieces of paper for the prints as the first one we did not go so well as my son is 3 months old and wasn’t playing ball lol. So had to buy another for £5 but after the 1st one didn’t work I new what to expect and got it right the 2nd time. But my overall experience was great and that isn’t a complaint in anyway just a comment. I’m already planning on purchasing 2 more print necklaces. Thanks”
The best possible feedback we can receive is that you had a great experience with us and we would like to thank you for your feedback and for choosing Team HoH to create your special piece of jewellery. - Team HoH x
“I always order from here. This is my third engraved necklace. They are stunning and brilliant quality. I also love that they keep prints on file so I can order more items without having to get new prints.”
“The item ordered was lovely and the process smooth. However, soon after my parcel arrived I received someone else's parcel with another name on the item.”
Thank you for taking the time to leave your feedback, we really appreciate it! We're so pleased to hear your happy with your piece. Here at Hand on Heart, we pride ourselves on providing our customers with the very best customer service so if you'd like to send us an email at: studio@handonheartjewellery.co.uk we'd love to chat further to resolve any issues you've had. - Team HoH x
“This is my second piece of jewellery I have got made with my children’s hand and footprint on. It is easy to do and upload images which I love and it means I don’t have to send off the paper copy of their prints! Fast delivery and the piece of jewellery itself is just wow!!”
Your generous repeat custom is greatly appreciated and we are so pleased you've had a great experience on both occasions. We take a lot of time and care with our pieces so it is a pleasure to create something so precious for you. - Team HoH x
