Thank you so much for taking the time to write to us with your kind feedback :) We are so pleased to hear that your sister loved her unique gift.Team HOH x
Thank you for taking the time to contact us with your feedback. We are terribly sorry to hear there was issues with the delivery of your piece, once an order leaves the Hand on Heart studio, our trust is with DPD to ensure the goods are delivered safely but it would appear on this occasion DPD has failed us and we apologise for any inconvenience this may have caused you. If you would like to discuss this matter further, please do not hesitate to get in touch with our team at studio@handonheartjewellery.co.uk. Team HoH x
The best possible feedback we can receive is that you had a great experience with us and we would like to thank you for choosing Team HoH to create your special piece of jewellery. We're so pleased to hear that your piece arrived in time for Mother's Day and it was well received. We really appreciate you taking the time to let us know! - Team HoH x
“Amazing service, gorgeous jewellery and exactly what I wanted. I was pleased from the time I ordered to delivery of my gorgeous engraved heart necklace. The instructions for hand prints were easy to follow and I was kept informed regularly on what was happening when. I am so pleased with my necklace, it’s something I have wanted for a long time❤️ The engraved detail is just perfect.I would definitely recommend Hand on Heart.”
Thank you for your fantastic feedback. We are so pleased to hear how delighted you are with your unique keepsakes and our service. As with any business like ours, the greatest advertising we can have is word of mouth from satisfied customers and we are truly thankful to you for recommending our services
“I wouldn’t normally review things but I’ve been super impressed with the service from hand on heart. Super fast delivery for the prints followed up by a fast review to ensure the prints could be used.the communication was on point and clear. Delivery was exactly as and when specified. Product itself, Prints are clear and names are visible. No distortion! Wife loves her gift and I’m in the good books ! Happy days & thank you hand on heart for a great experience and service !”
Thank you for the great feedback. We are delighted to hear how happy you are with your unique keepsake and our customer service. We're so pleased to hear that your wife loves her necklace and you had a great experience with us! - Team HoH x
