“This is the second engraved necklace I’ve brought from HOH, I just absolutely love them. My new one has both my boys on it handprint (toddler) and footprint (newborn) and they fit so well on the heart, not squishy at all. I really like the fact you can have a message on the back. The customer service is outstanding and delivery was in the time frame. I will be ordering another piece of jewellery, for my dogs paw print!”
Here at Hand on Heart, we pride ourselves on providing our customers with the very best customer service and so it really is great to hear how delighted you are with our service as well as your unique print jewellery with your boys prints on there!Team HoH x
“From start to finish I received a speedy and positive experience. The final product is amazing and I like the update emails to let you know what is happening with the order. Thank you!”
It was an absolute pleasure creating your unique keepsake for you and we are so pleased to hear how delighted you are with your special HoH piece and our service.Team HoH x
“This is my second time of ordering and it was even easier than they first as you already had my prints…. We ordered a necklace for a special occasion and there were tears as soon as the gift was given so we know we got it right… Thankyou hand on heart❤️”
You are more than welcome, thank you for choosing Hand on Heart Jewellery to create such a very special gift and for your generous repeat custom.Team HoH x
“The print pack arrived very quickly & was easy to use. I love that you can upload your prints so easily to save time in posting. Liked that I was updated every step of the way with the process of making my neck. I am so pleased with the end result & so many people have commented on it- have recommended you to all my friends. Thank you so much”
You are so very welcome, thank you for your kind feedback and recommendation! It's so lovely to hear how simply and quick you found the ordering and printing process,Team HoH x
“Brilliant customer service and help in creating the necklace I have only worn handful of times there are some service scratches I’m worried about I have taken it off when I’m water and taken care wasn’t sure if you could recommend or supply a cloth ? Thankyou Sheralea Gamsby”
Hello,Thank you for getting in touch, we are so pleased to hear how happy you were with our customer service! We would love to help keep your keepsake looking its very best, in order for our team to look into this further, could you please send us a photo of your necklace to studio@handonheartjewellery.co.uk?Thank you in advance, Team HoH x
Thank you for your wonderful feedback. Your generous repeat custom is greatly appreciated and we are delighted to hear you have thoroughly enjoyed your experience with ordering from us on both occasions. Every order really is created with great care and consideration and so it really is lovely to hear this is seen by our valued customers. Thank you again for your orders and for recommending our services Team HoH x
