“Absolutely over the moon with the product we recently lost our lovely mother-in-law this year and wanted to surprise my wife with the locket so we could place Mum‘s hair with inside it’s arrived. It looks absolutely amazing and is worth every penny and I’m sure my wife now will wear it for the rest of the life thank you.”
What a truly heartfelt and meaningful gift! Thank you for sharing your experience. We're so glad the locket has brought a way to honour and cherish your mother-in-law’s memory. It’s wonderful to hear how much it means to you and your family, and we’re touched to know your wife will treasure it always - Team HoH x
“love my necklace, it's beautiful. Hamish passed at the beginning of October 2024, I wasn't sure what to get. However I loved the idea of having his hair inside the locket and always with me.
Would definitely recommend, beautiful box and excellent quick customer service”
We're so grateful to hear that your necklace brings you comfort and keeps Hamish close to you. Thank you for choosing us to create such a meaningful piece, and we're glad our team could provide the support you needed. We appreciate your kind words and recommendation - Team HoH x
“I absolutely love my silver locket , anyone wanting to keep a memento of a loved pet close to them should buy one , they will not be disappointed. It’s a well made , beautiful piece of jewellery.”
Thank you so much for your kind words! We're thrilled to hear that your silver locket brings you comfort and that you're pleased with its quality. It’s truly special to keep a piece of a beloved pet close, and we’re grateful to have been part of creating this meaningful keepsake for you - Team HoH x
“Hi, please could I have Information regarding returning this item. My partner only put it on today after her grandfather has passed away - it snapped with little to no resistance after I paid extra for the better quality chain. Please advise.”
Please accept our sincerest condolences for the loss of your partner's grandfather. We're really sorry to hear that this piece has become broken, so we can look into this further for you, please could you contact our friendly customer service team at; studio@handonheartjewellery.co.uk and we can help you further. Thank you in advance and we shall look forward to hearing from you. - Team HoH x
We're delighted to hear that you're very pleased with your product and that it met your expectations, matching what you saw on our website. It's great to know that our next-day service worked smoothly and that your order arrived promptly - Team HoH x
