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Silver Hair Locket Necklace Reviews

4.6 Rating 19 Reviews
Claire Munro
Verified Reviewer
Really good service and beautiful item
Helpful Report
Posted 9 months ago
Thank you for your lovely feedback! We're delighted that you're pleased with our service and the item - Team HoH x
Posted 9 months ago
Hi, please could I have Information regarding returning this item. My partner only put it on today after her grandfather has passed away - it snapped with little to no resistance after I paid extra for the better quality chain. Please advise.
Helpful Report
Posted 10 months ago
Please accept our sincerest condolences for the loss of your partner's grandfather. We're really sorry to hear that this piece has become broken, so we can look into this further for you, please could you contact our friendly customer service team at; studio@handonheartjewellery.co.uk and we can help you further. Thank you in advance and we shall look forward to hearing from you. - Team HoH x
Posted 10 months ago
Hamish Johnston
Verified Reviewer
Very pleased with the product - exactly as shown on website. Used next day service and it arrived next day
Helpful Report
Posted 11 months ago
We're delighted to hear that you're very pleased with your product and that it met your expectations, matching what you saw on our website. It's great to know that our next-day service worked smoothly and that your order arrived promptly - Team HoH x
Posted 10 months ago
Karen Hatley
Verified Reviewer
A lovely piece - and a great company to deal with x
Helpful Report
Posted 1 year ago
Thank you for your kind words! We're delighted to hear that you find the piece lovely and that you had a positive experience with us - Team HoH x
Posted 1 year ago
Wendy Carter
Verified Reviewer
It was lovely, thank you for making her day special.
Helpful Report
Posted 1 year ago
Thank you for your kind words! We're delighted to have played a part in making her day special - Team HoH x
Posted 1 year ago
Billy Terras
Verified Reviewer
Company was good, product wasnt
Helpful Report
Posted 1 year ago
Thank you for sharing your feedback with us. We're sorry to hear that the product did not meet your expectations. We strive to provide high-quality items and a positive experience for our customers. We can see that you've sent us an email and we shall certainly use this to improve the service we can offer. If we can ever help further please don't hesitate to reach out - Team HoH x
Posted 1 year ago
Jeannine De Sousa
Verified Reviewer
This beautiful pendant has become home for a little bit of fur belonging to my little cat who passed away. I keep a little bit of her close to my heart.Stunning piece of jewelry.
1 Helpful Report
Posted 1 year ago
We are deeply touched by your heartfelt words and honoured to have created a special pendant for you in memory of your beloved cat. We're over the moon to hear how happy you are with your unique keepsake.Team HoH x
Posted 1 year ago
Paul Precious
Verified Reviewer
What a wonderful company. When I made a mistake on my order they were super helpful, and changed it immediately. The product arrived beautifully packaged and was exactly how I’d imagined it. Thankyou so much for everything…
Helpful Report
Posted 1 year ago
Thank you for your kind words and for choosing our services. We appreciate your understanding and are glad we could assist promptly when there was a mistake in your order. It's heartening to hear that the product arrived as you had imagined and that you were pleased with the packaging - Team HoH x
Posted 1 year ago