“Slightly apprehensive about this purchase as to be honest it is not the sort of thing you purchase regularly.Extremely pleased to say that the product is fantastic and the service and communication excellent. Thank you”
Thank you for sharing your experience with us. We understand that purchasing memorial jewellery is an emotional process, and we're honoured to have been a part of creating something special for you. We're delighted to hear that you found the product fantastic and that our service and communication met your expectations - Team HoH x
“Our experience with Hand on Heart was absolutely brilliant. We found the Egg Timer Hourglass Ashes Necklace and we thought they were perfect for the family and closest friends as a gift to remember my wife, mother and friend Jane Moran.When the delivery arrived we were completely overwhelmed at how good the Egg Timer Hourglass Ashes Necklaces looked in the jewellery boxes, the luxury gift bag were also perfect.I would not hesitate to place another order for the Egg Timer Hourglass Ashes Necklaces .Thank you for the service that we received from placing order to delivery was wonderful.Best RegardsMartin C Moran”
Thank you so much for sharing your experience with us. We're deeply sorry for the loss of your wife. It means a lot to us to hear that the Egg Timer Hourglass Ashes Necklaces were found to be perfect gifts to remember her.We're glad to have been able to contribute to the special memories with our products, and it's heartening to know that you were overwhelmed by the appearance of the necklaces in the jewellery boxes. Your appreciation for the luxury gift bag is also truly touching.If there's anything more we can do for you, please feel free to reach out. Thank you for choosing Hand on Heart, and our thoughts are with you during this time - Team HoH x
“Fantastic speedy delivery, the necklace itself is fantastic quality came in a gorgeous box and the funnel and instructions were perfect to help complete the gift!”
Thank you for choosing us to create this unique memorial keepsake for you, we are delighted to hear how pleased you are with both your necklace and the service we could offer.Kind Regards, Team HoH x
We're thrilled to hear that you're happy with the hourglass necklace and that you've ordered more items from us! Your continued support means a lot to us - Team HoH x
“Very positive experience.I was kept up-to-date with the progress of the necklace, and it arrived when it was supposed to arrive.The necklace is beautiful, and highly appropriate as my husband wanted his ashes go be turned into a egg timer!Bit fiddly to fill, but so worth it.Would highly recommend, and will be using Hand on Heart to order a ring.Thank you.”
Thank you for sharing your experience with us. We're delighted to hear that the progress updates kept you informed and that the necklace arrived as expected. We're glad you're so happy with your necklace but we do apologise for any inconvenience you faced while filling the necklace; your feedback is valuable as it helps us refine our processes and products, we will pass this on to our design team.We're so pleased to hear that you would choose us again to create more jewellery for yourself and we look forward to assisting you with your future order. Should you decide to move forward, please don't hesitate to reach out. Thank you again for your kind words and recommendation. Wishing you moments of comfort and warmth with your special pieces.Team HoH x
