“Positive. Original ring was faulty and a new ring was sent to me quickly and I was emailed and kept informed all the time. The ring itself is beautiful and I will cherish it. Thank you”
Thank you immensely for your kind words. While we're sorry to hear that the original ring was faulty, we're glad we could quickly rectify the situation for you and provide a replacement. Ensuring our customers are satisfied and informed throughout the process is always our priority. We're delighted to hear that you find the replacement ring beautiful and that you will cherish it. If there's anything more we can do to help, please don't hesitate to reach out - Team HoH x
Thank you for your continued support and for choosing Hand on Heart again. We're delighted to hear that you've been satisfied with the quality of our products and that ordering has been a seamless experience for you - Team HoH x
Thank you for your kind words. We're thrilled to hear that you're pleased with your ring and that you had a positive experience with our customer care team. Providing excellent service is something we take great pride in, and we're glad that our efforts have resonated with you - Team HoH x
Thank you so much for your kind words. We're delighted to hear that you had a positive experience with Hand on Heart. Providing friendly and helpful customer service is a top priority for us, and we're glad that our team was able to assist you promptly and effectively - Team HoH x
“I received my ring this morning,when I opened the box my eyes filled with happy tears,we all no how disappointed things can be of Web sites,but this ring is outstanding it's exactly as you see it,I promise you, you won't be disappointed with it its beautiful, thank you so much for perfection in every way ❤️ I have my sister with me always xx”
Thank you deeply for sharing your heartfelt experience with us. We are incredibly touched to hear how pleased you are with your unique memorial ring. Your kind feedback means the world to us, and we're thrilled to know that the ring exceeded your expectations and brought such joy to your heart.Creating pieces that bring comfort is the essence of what we do, and we're truly honoured to have played a part in making this ring for you so that you can carry your Sister with you always.Team HOH x
“I bought 2, 1 for me & 1 for my daughter. They have my Dads ashes in them. We love them, they are as pretty as they are in the pictures. They’re quite sturdy rings, if that’s the right word, if it were to fall off then you’d hear it so no worry’s of losing it”
Thank you so much for sharing your feedback with us! We're truly touched to hear that you and your daughter love the rings with your Dad's ashes in them. It's wonderful to know that they're just as pretty in person as they appeared in the pictures. Your satisfaction and peace of mind are important to us, and we're grateful for your trust in our products - Team HoH x
Thank you for sharing your experience with us. We understand the deep connection and bond you have with your fur baby, and we're honoured to have been a part of creating a special piece that allows you to keep a part of your beloved pet with you - Team HoH x
