“I received my order last week, a gift to my mum of my grandfathers ashes in a round necklace.
The service was great, always being reassured when they had received the ashes, time scales etc.
I was delighted to receive the order back, seeing how amazing the item was and after paying a little extra for the gift box with an image attached of both my mum and grandfather was very special - not forgetting the certificate too.
Thanks so much for everything, I can’t wait to give her the gift.”
Thank you so much for your wonderful feedback. We’re truly honoured to have been part of creating such a heartfelt gift for your mum. It’s lovely to hear how much the necklace, gift box, and personal touches mean to you—especially the image and certificate, which we hope will make the gift even more special. Thank you for trusting us with this precious moment! - Team HoH x
“The ashes necklace is beautifully made and just the right size. My 2 Daughters love them!
The only thing I’d say is that the clasp is small and quite tricky to open and because you can’t get it wet I’m having to take them off for them each day when they shower and then put back on.
Thank you!”
Thank you for your kind words and for sharing your thoughts with us. We’re so pleased to hear that your daughters love them—it’s truly heartwarming to know they hold such special meaning.
We’re sorry to hear that the clasp has been tricky to use. Your feedback is invaluable, and we’ll certainly pass this on to our design team for future improvements. Regarding the care instructions, we understand how this can be an extra step, and we appreciate your patience in handling the necklaces with such care.
Team HoH x
“I researched a lot of cremation ashes, jewellery company’s, as it wasn’t an easy choice to send my dad’s ashes off to a company I didn’t know. Hand on heart were amazing from start to finish, letting me know, what was happening, every step of the way. The finished product was so beautiful.”
Thank you for trusting us with such a significant piece of your dad's memory. We understand how difficult it can be to make such a decision, and we're truly honoured that you chose us. We're delighted to hear that you found the process reassuring and that the final piece is as beautiful as you hoped. Your feedback means so much to us! - Team HoH x
