Thank you so much for your continued trust and support! We're thrilled to hear that you had another positive experience with us. It's our honour to create these special pieces for you - Team HoH x
“From collection to delivery was very good service. My daughter & I were very pleased with our necklaces. Although I now wish I’d had the bigger one as it’s so lovely. The packaging for collection was beautiful & felt that the company really cared about my dad’s ashes. The packaging for the jewellery is also lovely. Thank you.”
Thank you for your wonderful feedback! We're delighted to hear that you and your daughter are pleased with your necklaces and appreciate our service from collection to delivery. It's heartwarming to know that the care we put into the packaging resonated with you. If you ever wish to order a larger piece or need anything else, please feel free to reach out. Thank you for trusting us with such a special item - Team HoH x
“Finn was what they call your heart dog. My soul dog. He came to our family as the last decision my dad made before he died. He helped our family get through the hardest, darkest moments of our lives.Losing him at 15 was expected but just as devastating as ever.The service, presentation and care taken to create my necklace was exquisite. 100% will recommend to ANYONE who will listen!”
Thank you so much for sharing your heartfelt story. Finn sounds like an incredible soul, and we’re honoured to have been a part of creating a special keepsake for you. We’re glad to hear that our service, presentation, and care met your expectations during such a difficult time. Your recommendation means the world to us - Team HoH x
“Can’t thank you enough for the beautiful pendant made for my daughter with my mums ashes. It is a gift for her to keep which I know she will treasure. First class service from the start of ordering , to receiving the pot to send the ashes(very elegant and thoughtful) to the speedy signed for delivery- I’m absolutely delighted”
Thank you so much for your kind words. We're delighted to hear that the pendant for your daughter met your expectations and that the entire process was smooth and satisfactory. Knowing that this gift will be treasured means a lot to us - Team HoH x
“Absolutely love my ashes pendant, its such a beautiful piece of jewellery with such great sentiment. The team at Hand on Heart are brilliant and I really do appreciate their work and how responsive they have been throughout. Thank you all”
Thank you so much for your lovely feedback! We're thrilled to hear that you love your ashes pendant and found it to be a beautiful and sentimental piece of jewellery. Our team strives to provide the best service and responsiveness, and we appreciate your kind words - Team HoH x
“Absolutely love my jewellery I cried when I saw it, Hand on Heart team are so respectful the total process was efficient and quick they kept me informed every step of the way thank you so so much”
Thank you for sharing your heartfelt experience. We are deeply moved to hear that your jewellery brought such an emotional and meaningful response. Our team takes great pride in treating each piece with the utmost respect and care, and we’re glad to know that you felt supported and informed throughout the process - Team HoH x
“My sweet dog passed away and Hand on Heart helped me get the best collar to remember him. They were prompt in replying any questions I had and the collection and delivery of the ashes went really smoothly. The necklace is gorgeous, thank you so much!”
We're truly sorry to hear about the loss of your sweet dog. Losing a beloved pet can be incredibly difficult, and we're glad that we could assist you in creating a meaningful tribute to remember him by. It's heartening to hear that our team was prompt in addressing any questions or concerns you had and that the process of collecting and delivering the ashes went smoothly for you. We're thrilled that you find the necklace gorgeous and hope it brings you comfort and solace during this time of loss - Team HoH x
“I wanted to keep my two beloved dog boys Eddie and Paddy close to my heart and decided to have this pendant made with their ashes. I was blown away by the beauty and craftsmanship of my pendant, I chose the blue background. It is beautifully made and solid. Ordering it was super easy and just a few days later the kit arrived for putting in their ashes. It had everything I needed with good instructions. Just under three weeks later after sending it back, my pendant arrived. Beautifully packaged and they also returned the unused ashes of my boys. You get a certificate of authenticity that states who made the pendant, thank you, Donna! You've done a great job and I'm wearing it every day. This company is a dream to deal with and I would wholeheartedly recommend them to anyone.”
Thank you so much for sharing your heartfelt experience with us. We're deeply touched to hear that our pendant has provided you with a meaningful way to keep Eddie and Paddy close to your heart. It means a lot to us to know that you're pleased with the craftsmanship and quality of the pendant, especially with the blue background you chose. We're thrilled that the ordering process was easy for you, and we're glad to hear that you found the kit comprehensive and the instructions clear.Our team take great pride in creating these special pieces, and we're delighted that you're wearing your pendant every day. Your recommendation means the world to us, and we're grateful for the opportunity to help you honour the memory of your beloved dogs - Team HoH x
