“Overall my experience of this company was great.They were very professional and respectful in the way they dealt with my purchase and the handling of my sisters ashes.Very pleased with the look of the ring and the presentation of it . Would definitely recommend this company to others. Thank you .”
You are so very welcome, thank you for your extremely kind feedback and recommendation. Offering the highest level of customer service is extremely important to us and we are so pleased to hear how happy you were with the ordering process and our service.Kind Regards, Team HoH x
“I'm very pleased with my ashes band and love the quality & colour. Your communication was really good throughout, and it arrived when you predicted. Thank you very much”
You are so very welcome, thank you for choosing us here at Hand on Heart to create your special piece of Memorial Ashes Jewellery. We are delighted to hear how pleased you are with your Ring and would like to thank you for your kind feedback.Team HoH x
“The whole process for this was brilliant and so easy and streamlined. I had a lot of questions and the team were so attentive and helpful. They really made sure there was no stress regarding my orders and that everything was dealt with delicately and properly. The pieces themselves (2 rings and a necklace) are absolutely stunning and the pictures online don’t do them justice. They’re so well made, and so beautiful and just a perfect way to remember my mum, especially as they’re in her favourite colour. Cannot recommend Hand on Heart enough. They do a wonderful job and really look after their customers when they need it most. So massive thank you to the whole team for your time and the work you do!”
Thank you for your kind words. We're delighted to hear that our team was able to provide you with a positive and stress-free experience throughout the process. It's heartwarming to know that the rings and necklace exceeded your expectations and are a beautiful way to remember your mum. Your recommendation means a lot to us, and we're grateful for the opportunity to create meaningful pieces for you - Team HoH x
“Once I was able to order - the website threw up a few problems for me, everything was great. The collection pack was dispatched promptly and an accurate delivery date for rings given. The 3 rings I ordered are all beautiful and we are very pleased with them. Would definitely use Hand on Heart again.”
Thank you for your feedback. We're glad to hear that despite the initial website issues, you had a positive experience with us. We're delighted that the collection pack was dispatched promptly and that the rings you ordered turned out beautifully. Your satisfaction is important to us, and we appreciate your support - Team HoH x
“The whole process was very good from ordering, communication, and through to the final product. Really pleased with my ring - a lovely way to remember my dad. Thank you.”
Thank you so much for sharing your wonderful experience with us! We're absolutely thrilled to hear that your ordering process was smooth and that you found plenty of choices on our website. It's heartwarming to know that your daughter was delighted with the necklace containing her Grandmother's ashes.Ensuring that every aspect of your experience reflects care and empathy is of utmost importance to us. Your heartfelt thanks mean a lot.Team HoH x
Thank you for your kind words! We're thrilled to hear that you love the ring and that it brings you so much joy. Our team puts a lot of effort into creating beautiful and meaningful pieces, and it's wonderful to know that it holds such a special place in your heart - Team HoH x
