Thank you for your kind words. We're delighted to hear that you had an excellent experience with our service. Your satisfaction is important to us, and we're grateful for the opportunity to be a part of creating something meaningful for you - Team HoH x
“Hand on Heart were extremely responsive and kept me informed of timescales at all stages. My son chose this design and he is extremely pleased with it”
Thank you for sharing your positive experience. We're delighted to hear that our responsiveness and communication met your expectations throughout the process. It's wonderful that your son is pleased with the design he chose. Your satisfaction is important to us! - Team HoH x
Thank you for your positive feedback. We're pleased to hear that you found our service professional and speedy and that the quality of the item met your expectations - Team HoH x
Thank you for the great feedback. We are delighted to hear how happy you are with your unique keepsake and our customer service. We're so pleased we could help - Team HoH x
“I ordered a ring for my husband with our dogs ashes, it was a Christmas present and the postal strike delayed things but true to their word it arrived on time. They kept in touch every step and the ring is beautiful. will be using them again.”
It was an absolute pleasure creating your unique keepsake for you and we are so pleased to hear how delighted you are with your special HoH piece and our service. We shall look forward to welcoming you back in the future - Team HoH x
“Amazingly quick and efficient process from start to finish when the item arrived. Stunning piece but a little disappointed by how easily it has bent out of shape with such minimal wear and a lot of care taken of it.”
We're so pleased to hear you're happy with your special piece. It was a pleasure to be able to create this for you. I can see that you have been in contact with a member of our team regarding your order but I am afraid that we are unable to find a response to our email. If you would like to discuss any issues with your jewellery further, please do not hesitate to contact us on studio@handonheartjewellery.co.uk and our customer service team will be more than happy to help. - Team HoH x
“Wow is a good start, what an amazing service, lots of communication super easy to order, lots of choice and the end result is absolutely stunning. I've brought the ring as a Christmas present for my fella and when I opened it I immediately wanted to give it him. Christmas morning will be emotional. I highly recommend hand on Heart. 5* all the way.”
We're delighted to hear this wonderful feedback, thank you for taking the time to let us know. It was a pleasure to create something which means so much and we hope this gift is well received. As with any business like ours, the greatest advertising we can have is word of mouth from satisfied customers and we cannot thank you enough for recommending our services - Team HoH x
