“I am delighted with the bracelet, the detail of the handprint is fantastic. Experience from beginning to end was great, I would definitely recommend, thank you.”
You are very welcome, thank you for leaving us this amazing feedback. We are all over the moon to hear how pleased you are with your unique bracelet,Kind Regards, Team HoH x
“Well, the keyring i received was ridiculously oversized from the pic describing it, with two little hand prints on it, weird and not the best looking. The the silver bead bracelet doesnt seem all that classy either, defo doesnt seem worth the £120 that i paid for all the items and that was with a discount.”
Thank you for taking the time to leave your review, we really are very sorry that you are unhappy with your pieces of jewellery and the service offered by our customer service team. Here at Hand on Heart, we pride ourselves on providing our customers with the very best customer service and high-quality products and we apologise that you feel this is not the case.I can see that you have been in contact with a member of our team regarding your order but I am afraid that we are unable to find a response to our email. If you would like to discuss any issues with your jewellery further, please do not hesitate to contact us on studio@handonheartjewellery.co.uk and our customer service team will be more than happy to help.Kind Regards, Team HoH x
“The bracelet is fantastic. I experienced brilliant customer service. My bracelet arrived quickly and was exactly how I imagined it to be. I would definitely recommend Hand on Heart Jewellery.”
It was an absolute pleasure creating your unique keepsake for you and we are so pleased to hear how delighted you are with your special HoH piece and our service.Kind Regards, Team HoH x
“Brilliant experience very accommodating when I emailed to order an extra keyring after order placed and about to be shipped! item arrived promptly it is beautiful. The perfect gift. Highly recommend.”
Ah thank you so much :) It was an absolute pleasure creating your unique keepsake for you and we are so pleased to hear how delighted you are with your special HoH piece and our service.Kind Regards, Team HoH x
