“From the minute I ordered until the item was delivered I was kept in touch with the progress. The bracelet is beautiful, but I feel the string inside feels a bit tight, but will probably loosen with wear. It hasn't put me off buying another one!”
The best possible feedback we can receive is that you had a great experience with us and we would like to thank you for your feedback and for choosing Team HoH to create your special piece of jewellery. Please do not hesitate to contact us if you do have any further questions about your bracelet at all.Kind Regards, Team HoH x
It was an absolute pleasure creating your unique keepsake for you and we are so pleased to hear how delighted you are with your special HoH piece and our service.Kind Regards, Team HoH x
“Such a perfect gift for my aunt. We wanted to thank my aunt who had cared for my daughter part of the week (from 9 months - 5yrs) to allow me to return to work. When my daughter started school we wanted to give my aunt something truly special and HoH delivered the most beautiful quality bracelet. I want one myself!!! The process was simple and delivery was much quicker than I expected. Thank you to the entire team at HoH x”
It was an absolute pleasure creating your unique keepsake and we are so pleased to hear how delighted you are with your special HoH piece and our service! What a special gift for your Aunt, thank you for choosing us to create it :)Kind Regards, Team HoH x
Ah how lovely :) Thank you for choosing us to create such a special gift for your sister in law, we're over the moon to hear how happy she is with it!Kind Regards, Team HoH x
“Great product again thanks its vety special to me. I'm a bit disappointed that the 3 charms are not even spaced and I don't appear to be able to move them. Is there a reason for this?”
Thank you for your feedback. The charms on the bracelet should be evenly spaced to avoid them rubbing against one another, however, if you would like to contact us directly we can certainly have a look into this for you and ensure you are 100% happy with your purchase. The email address is studio@handonheartjewellery.co.uk. Kind regards, Team HoH x
Thank you for your wonderful feedback. Every order really is created with great care and consideration and so it really is lovely to hear this is seen by our valued customers. Kind regards, Team HoH x
Thank you for your lovely feedback. We are so pleased to hear how happy you were with our service and we hope you love the finished outcome. Kind regards, Team HoH x