“The HoH team were amazing, nothing was too much trouble. They were helpful, friendly and very professional. I was kept informed throughout the process and my bracelet arrived earlier than expected. Fantastic experience.”
The best possible feedback we can receive is that you had a great experience with us and we would like to thank you for your feedback and for choosing Team HoH to create your special piece of jewellery.Team HoH x
“Both charms were scratched in several places. Very noticeable and ruins the over all effect. The actual bracelet looks very cheap. (This was a very affordable product though so makes sense) All in all I won’t be using you guys again, just not quite what I expected.”
Thank you for taking the time to contact us with your feedback, we are so sorry to hear that you are unhappy with your bracelet and would love to offer a resolution to this issue.We have not been able to find any correspondence from yourself regarding this but if you would like to contact our friendly customer service team, please do feel free to do so on studio@handonheartjewellery.co.uk,Thank you in advance, Team HoH x
“I absolutely adore this bracelet. I want to wear it all the time. The detail is incredible and it came packaged so beautifully. Thank you for such a lovely piece.”
It was an absolute pleasure creating your unique keepsake for you and we are so pleased to hear how delighted you are with your special HoH piece and our service.Team HoH x
“This bracelet was beautiful and will stay on my wrist forever. The only part of my partner I will have forever before he was taken away from us too soon. The handprint and personalised message at the back was so clear. I will definitely be ordering more from you soon.”