“To be fair I thought it was excellent. I did pay the extra £19 for delivery however I don’t really mind when the service was that good. Confirmation emails straight away and then follow up emails when other details were entered. Very clear process which you don’t always get online. My wife was also happy with her first Mother’s Day gift! Thank you, Ian”
You are so very welcome, thank you for taking the time to leave us this lovely feedback, we are over the moon to hear how happy you were with our customer service!Team HoH x
Thank you for your lovely feedback Maria! If you would ever like to add new charms to your lovely bracelet you can simply get in touch with our team on studio@handonheartjewellery.co.uk and a member of the team can explain how to do so :)Team HoH x
“My experience with Hand on Heart has always been very, very good. Nice, friendly staff & always happy to help. Beautiful jewellery, I am so pleased to have heard of you & have this lasting memento of my darling pussy cat. I love this bracelet, so much care has gone into producing it for me, I am SO happy with it & wear it all the time. Thank you !”
Here at Hand on Heart, we pride ourselves on providing our customers with the very best customer service and so it really is great to hear how delighted you are with our service. Thank you for choosing us to create such a very special bracelet for you, we hope it brings years of happiness :)Tam HoH x
“Fabulous company - no issues or queries they could not answer - staff incredibly helpful, excellent service and fantastic quality of jewellery and the detail is amazing. Daughter loved the present of the bracelet with sons handprint and date of birth on it - she was surprised and overjoyed with the item.”
Thank you! Here at Hand on Heart, we pride ourselves on providing our customers with the very best customer service and so it really is great to hear how delighted you are with our service.Team HoH x
