Thank you so much for your thoughtful feedback! We're thrilled to hear that you had a positive experience with our customer service and that your bracelet arrived promptly. Your note about the size of the bracelet is important to us, and we'll certainly take it into account for future improvements. We strive to ensure our product sizes and descriptions are accurate, and they can always be viewed on our website for each product. Your insights are invaluable as we continue to enhance both our designs and services for our valued customers. If there's anything else we can assist you with or if you have more feedback to share, please don't hesitate to reach out. We're here and ready to help! - Team HoH x
“Ordering and delivery went well and I was kept informed of progress.Sadly I recently lost my Mum and wanted something very special to wear in remembrance of her. The heart on the bracelet has been engraved with her handwriting from a birthday card. It is beautifully made and I am delighted with it. Something for ne to really treasure. Thank you.”
Thank you for your heartfelt review. We're deeply sorry for your loss and are honoured that we could create something special for you in remembrance of your mum. It's wonderful to hear that you are delighted with the bracelet and its engraving. We hope it brings you comfort and cherished memories - Team HoH x
“It’s was first class service I was so pleased with my heart charm bracelet with my mums hand writing on it and the delivery was so quick so thank you Lauren, who made it”
Thank you for your wonderful feedback! We're thrilled to hear that you were pleased with the service and your heart charm bracelet. It's heartwarming to know that your mum's handwriting on it brought you joy. We'll make sure to pass your thanks on to the team - Team HoH x
“Ordered this bracelet as a 60th birthday present for my mum. With handwriting of her mums on the charm. It was so beautifully packaged and the bracelet itself was perfect. Thank you very happy with the purchase!”
Thank you for sharing your experience! It's heartwarming to hear that you chose such a meaningful gift for your mum's 60th birthday and that the bracelet with her mum's handwriting charm was so well-received. We strive to make every aspect of our products special, from the packaging to the final piece, and we're glad to hear that it met your expectations - Team HoH x
Thank you so much for your heartfelt words. We're honoured to have played a part in creating a special piece that holds a memory of your daughter's Dad. Knowing that she loves the bracelet and that it will be cherished forever is truly heartwarming.Team HoH x
Thank you for your wonderful feedback. We're thrilled that you had a fabulous experience with us. Our team is dedicated to ensuring that each step is explained clearly, and we're delighted to hear that the quality of the bracelet and charm met your expectations - Team HoH x
“Fantastic service, they went above and beyond to ensure we received them by the required date, the product was beautiful and my daughter was emotionally overwhelmed by them,for her wedding day. Thank you”
We truly appreciate your kind words and are delighted that we could help make your daughter's wedding day even more special. Your heartfelt feedback means the world to us - Team HoH x
