“Got it fitted to my head and was so excited to wear it to dinner and then to a wedding i’m in later in the week and the clear band completely snapped off. no extra came with it and the metal bead also came off. super disappointed.”
Hello Natalea
We are sorry to hear that you are not completely satisfied with your Hidden Crown Extensions. We would be delighted to assist you in resolving this issue.
Every halo includes an extra wire kit.
The extra wire kit is often overlooked because it is so small! It is taped to the front or the back of the cardboard piece that the extensions came on. Be sure to check under the fold at the top of the backing as well!
If you can't find it or no longer have it, that's no problem! We are more than happy to send you another – just reach out to contact@hiddencrown.com with your information and we can get that sent out ASAP
Here is a video tutorial on how to easily rewire your Hidden Crown Extension: https://bit.ly/2G7IKCO
