“I have never had this happen before, but one of the zip ties was broken upon arrival. I have left several messages and would greatly appreciate someone to contact me.”
“I received my halo in perfect condition and on time. It was quick and easy to purchase. I am still trying to get use to the halo. I have done clip ins for quite sometime, have tried weaves, and have done tape ins for also awhile. But I wanted something that wouldn't harm my hair at all. That's why I went halo. But it dosent feel sturdy and falls off way too easily. I do wish it had some clips on the back for security but I guess that's not the true halo way. I did adjust the wire to meet the size of my head but still it won't stay. I am also trying to figure out ways to wear it up. I don't think this is possible but I am searching for videos to figure all of this out. I did watch quite a few before purchasing however I am just confused by its fit issues. It is lovely I just need to work with it I guess. I have not yet worn it because I'm scared it will fall off since everytime I have tried to practice with it it has. Like right off. The magic of its secrecy is amazing but it is a bit frustrating to secure it so I can confidently wear it.”