“My swatch box was loosely put into my package separate from the hair pieces themselves. I’m not sure what the point of an empty box was at that point.”
Hello,
We are sorry to hear that you are not completely satisfied with your Hidden Crown Extensions. We would be delighted to assist you in resolving this issue. If you have not already done so, please kindly send us an email at contact@hiddencrown.com and include a photo of your extensions so we can take a look at the issue. Our team will be on the lookout for your email and we are eager to find a suitable solution for you. We are looking forward to assisting you further with this matter.
“I should have ordered my swatch box first, of course. I found my perfect match this way. I ordered a Hidden Crown that us somewhat close to my hair with some blonde highlights. I wear that one in summer and my new medium auburn the rest of the time. I really live the ease of my Hidden Crown! So natural and beautiful looking.”