Complaint Handling Reviews

4.6 Rating 268 Reviews

About High Speed Training:

We provide high-quality, certified training courses to help your business comply with legislation and ensure your employees are up-to-date with relevant training.

We have over 160 courses in a range of subject areas, including Food Hygiene, Health and Safety, Professional Skills, Health and Nutrition and Safeguarding People. Our range of courses is continually expanding so keep checking back for updates!

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Phone:

0333 006 7000

Email:

reviews@highspeedtraining.co.uk

Location:

High Speed Training Limited, Riverside Business Park, Dansk Way,
High Speed Training Limited, Riverside Business Park, Dansk Way
Ilkley
LS29 8JZ

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Carol Milburn

Verified Reviewer

“very interesting course, enjoyed it”

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Posted 1 year ago

Ian Morrison

Verified Reviewer

“.”

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Posted 1 year ago

Hi Ian Thank you for your review. I can see you have left a 1 star rating, I'm sorry to hear you haven't enjoyed the course! We're always looking to improve our services and if you have any suggestions or improvements you think we could make we would love to hear from you! If you'd like to contact us, you can call: 0333 006 7000 or e-mail: support@highspeedtraining.co.uk with your suggestions. Many thanks! Karen (Customer Support, High Speed Training)

Posted 1 year ago

“I found this course to be an excellent resource that helped me improve my complaint-handling skills. Highly recommend for who are working in customer service field.”

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Posted 1 year ago

Ameena Shaikh

Verified Reviewer

“repetitive information”

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Posted 1 year ago

Hello Ameena, Thank you for your review and feedback, we appreciate it. We really value the opinions of our customers so I've passed your comments onto the appropriate team to see if there is something we can do for future versions of the course. Thank you again and we wish you all the best in the future. Kind regards, Eli,(Customer Support, High Speed Training).

Posted 1 year ago

“It was good”

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Posted 1 year ago

Corban Kilby

Verified Reviewer

“Examples of what to say to people making the complaints is not what you would say in that situation”

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Posted 1 year ago

Hello Corban, Thank you for your review and feedback, we appreciate it. We really value the opinions of our customers so I've passed your comments onto the appropriate team to see if there is something we can do for future versions of the course. Thank you again and we wish you all the best in the future. Kind regards, Natasha (Customer Support, High Speed Training).

Posted 1 year ago

“Very clear training.”

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Posted 1 year ago

Lesleyann McIntyre

Verified Reviewer

“very straight forward and easy to use”

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Posted 1 year ago