Retail Customer Service Skills Reviews

4.6 Rating 200 Reviews

About High Speed Training:

We provide high-quality, certified training courses to help your business comply with legislation and ensure your employees are up-to-date with relevant training.

We have over 160 courses in a range of subject areas, including Food Hygiene, Health and Safety, Professional Skills, Health and Nutrition and Safeguarding People. Our range of courses is continually expanding so keep checking back for updates!

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Phone:

0333 006 7000

Email:

reviews@highspeedtraining.co.uk

Location:

High Speed Training Limited, Riverside Business Park, Dansk Way,
High Speed Training Limited, Riverside Business Park, Dansk Way
Ilkley
LS29 8JZ

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Luke Hartshorne

Verified Reviewer

“A good informative course.”

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Posted 11 months ago

Hi Luke, Thank you for your review on our Retail Customer Service Skills course. I can see you have left a 1 star rating. We're always looking to improve our services and if you have any suggestions or improvements you think we could make we would love to hear from you! If you'd like to contact us, you can call: 0333 006 7000 or e-mail: support@highspeedtraining.co.uk with your suggestions. Many thanks! Vicky (Customer Support, High Speed Training)

Posted 11 months ago

“Mostly everything there is common sense.”

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Posted 11 months ago

Jade Hustler

Verified Reviewer

“great course”

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Posted 11 months ago

“Very Good Course. You get information to read and somewhere in those questions are the answers.”

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Posted 1 year ago

Elliot Gough

Verified Reviewer

“I enjoyed this course I helps me to be more Nollville with customers”

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Posted 1 year ago

Michelle Thomson

Verified Reviewer

“Good”

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Posted 1 year ago

Chloe Wiltshire

Verified Reviewer

“I felt that having to wait to move on from sections often made me forget what I'd already read as I am a fast reader. Also the audio speed is too slow even on the fastest setting. Overall, a decent way of teaching these skills but there is definitely room for improvement”

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Posted 1 year ago

Hello Chloe, thank you for your review! I am sorry to hear you felt the course was too slow. I am sure you can appreciate the responsibility we have as a training provider to ensure our users are taking the time to read and understand the information in front of them. I do however appreciate some people absorb information faster than others! There is a settings button within our courses and it does allow you to select your course speed to suit your preference, I hope that this will improve your experience if you purchase from us again! Should you need anything in the future, please don't hesitate to contact us directly. All the best, Nicola(Customer Support, High Speed Training)

Posted 1 year ago

Gareth Davies

Verified Reviewer

“A great way to learn.”

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Posted 1 year ago