Thanks for leaving us a review, we're glad to hear you're happy with the functionality with the lock but we're sorry to hear you have experienced this issue with your lock. This isn't typical so this will be highlighted with our product team.
“It's ever so easy to attach one or two of these to my bike (or stick them in my backpack), and that way I always have available an emergency lock for a moment whilst I go in to a public bathroom or to attach my helmet to my bike. Sometimes, though, it's hard to open!”
Thanks for leaving us a review and providing your feedback, we'll be sure to take this on board. We're glad to hear you're overall happy with your Z LOK COMBO!
“Good lock although if you haven't got 20-20 vision then don't bother, the numbers on the dials are minute, to the point of me not being able to use it!”
