“Got this as a Christmas gift for my father. The wooden box is a great way to start the presentation. Inside the decanter and glasses were packed in boxes and/or bubble wrap to keep them safe. I confirmed my order was correct for all items and then packed it all back up to wrap it. Was very happy with the overall quality of everything and the engraving/etching was very well done.”
“The first order was sadly misspelled, but customer service was quick to make it right! They fixed the spelling on the new items and had them express shipped to me. My husband loved them and the glasses are his favorite part with the pattern along the bottom.”
“I have purchased this set as a gift (so since I have not seen the product itself, I cannot comment on the quality) but I was very pleased with the customer service. I made a careless mistake while personalizing and I was able to contact the company via online chat and they were more than accommodating. The delivery was faster than I anticipated and my friend was very happy with his gift.”
“I received the order very promptly and every thing appeared to be great. After further inspection the box as well as the decanter had the wrong spelling. I immediately called told them my issue. They were very understanding and apologetic. I sent them pictures of my product and had my new items at my doorstep with in 4 days. This was not my first purchase from them and will not be my last. I love their products as well as their customer service.”
