“Glass is very nice, but box is cheap. Bought as a retirement gift and was ashamed i didn't have time to build a better wood box. Tried to paste wax and the finish started to rub off. Had to replace screws because they pulled out during shipping. Fortunately I'm a woodworker and have to tools to do a quick fix. Very cheap.”
I'm so sorry this has happened! We strive to exceed expectations and appears we missed the mark here. Someone from our Customer Support team should be reaching out to you shortly for resolution to your issue.
