“One of the glasses that we purchased as part of a set arrived smashed so I called customer service to get a replacement. We got one etched and everything within a week. Fantastic! I will definitely shop there again.”
“Overall good experience, great gift set - arrived from shipping with 2 broken glasses, completely smashed due to poor packing inside of the wood case (or lack of packing material). Customer service asked for pictures, then sent two replacement glasses right away. In the end worked out great!”
“This was my first time using this website but I’ll most definitely be back. I ordered a personalized whisky set for my husbands 40th and one of the glasses unfortunately arrived broken. I called and left a message and that very day - it’s replacement was shipped. I was able to have what I needed for his birthday. The gift is amazing and the customer service is impeccable - thank you!”
“Nice Glasses, Nice Box. However the box should have come with foam inserts to hold the glasses rather bubble wrap and shredded cardboard. I made my own lining with foam and velour so the glasses are snug but don't get scratched.”
“We ordered this gift set for an anniversary present and it was perfect. The monogrammed stemware and the personalized wooden gift box were beautiful.”
