“It came without the monogram I had requested and when I let them know they apologized profusely, sent me another one for free with the monogram, and let me keep the first one as well. Wonderful customer service and great to work with!!!”
“Nice etching, good and heavy. Only complaint I have is that it was a very splotchy piece of marble. I get that that every piece of marble is different but I thought it would be more marbled like the picture.”
“Awesome quality, fast shipping, great communication and wonderful customer service. The order I received had a mistake on the monogram and as soon as I let them know, they took care of me and rushed an order through even with all of the Christmas orders. Like others noted, depending on what the marble looks like, the monogram may look a little faint but that doesn’t bother me! It’s going to be covered most of the time anyway while it’s used. Maybe I didn’t look at the dimensions, but this is larger than I thought it would be and I love that all four corners have a resting spot for the cigars. Nice heavy piece. Have no doubt this gift will be loved! Highly recommend, and will definitely do business with them in the future! Thank you!”
