Hi Ben, thank you for taking the time to leave us a review. We are really sorry to hear about your problems with the Pet Bowl. Just looking on your account history, the original purchase was made in February 2018, however from what you are describing this is definitely a problem with the float, which is easily replaced. Therefore we have organised for a replacement to be sent out to you which should resolve the problem. If you do experience any further issues, please reach out to our customer care team. Kind regards, The Hoselink Team
“Love the auto fill pet bowl. I don’t have to worry about me forgetting to check the bowl every day. It always refills and the animals love using it.”
