“Good but bulky. The lline-up indicator does not align outwards. Makes it a bit difficult to connect hhose.Slso it needs to SWIVEL. When the hose is coiled, the lack of a swivel majes kinks a common problem.”
Hi Bill, thank you for your feedback - greatly appreciated. These are definitely points that we can get our product team to look into - we will pass on your thoughts. Regarding a swivel, we do have a product which could help you. Here is the link - https://www.hoselink.com.au/products/angled-tap-protector?variant=19426014789728Attaches to the hose and swivels both side to side and around. Therefore, might be an option! Kind regards, The Hoselink Team
“I was not very happy that I had to buy this product as I would have expected the hose I bought for a Christmas present would have come with all the parts needed to work or I would have been informed that the product needed extra bits so I could have bought everything together. Instead my elderly father tried to set up his hose and it wouldn’t work until I got these bits.”
Hi Nicole, thank you for taking the time to leave us a review. We appreciate hearing from you. We are sorry to hear this has been your experience. This is quite an odd situation as our Hose Reels do come with a Universal Tap Connector, so it is unusual you did not receive one. Please give us a call at 1300 900 617 so we can discuss this further and possible reimburse you if necessary. We hope to hear from you soon!Thanks, The Hoselink Team.
