“I was a little surprised when checking off the parts in the kit i purchased, it obtained 2 x flow control levers when i didn't order flow control valves. I also required 2 white split rings according to the fitting instructions these were not listed as being in the pack, I can only assume that you need to open and use these out of the spare parts pack which means i no longer have them as spare parts, The white split rings would have been better value over the wasted lever arms.”
“I was a little surprised when checking off the parts in the kit i purchased, it obtained 2 x flow control levers when i didn't order flow control valves. I also required 2 white split rings according to the fitting instructions these were not listed as being in the pack, I can only assume that you need to open and use these out of the spare parts pack which means i no longer have them as spare parts, The white split rings would have been better value over the wasted lever arms.”
“Not wonderful Getting the hose to fit onto the connector was not not simple and required several jugs of water to sufficiently soften the hose.
Still have a leak out of the connector that i cant seem to fix”
“Old design with existing inbuilt flaws. The o-ring eventually flattens and ends up leaking and need replacement regularly. Please fix it...either a more durable o-ring or tighter joins.”
Hi Perry, thank you for taking the time to leave us a review. We appreciate hearing from you. We do offer replacement o-rings with no postage cost to be sent out to customers should they need them, and our hose reels also come with spares in every purchase due to their easily-lost nature. Please do give us a call at 1300 900 617 if you would like to discuss anything further, and we would be happy to assist you.​Thanks, the Hoselink Team.
“I love your product. It hold tight and did not burst easily as the other. Only thing is it is not convenient to buy from a hardware shop. Buy online I need to rely on delivery . I have many painful experiences with no delivered products that make me hesitate to buy.”
