“Joiner set and hose guns at HOSELINK,I only offered 3stars despite HOSELINK being an excellent Australian company it’s because there are too many unforeseen variables that make the outcome UNcertain. I am a widow on a fruit farm and I hand water everything. When leaks occur unexplained and process appropriate I get cross with HOSELINK but usually with help it somehow gets resolved or replaced. ALSO re their gun, the set arrangement of select there varies from gun to gun so this requires mental mathematics at every tap that’s inconsistent. WE NEED STANDARDISATION. Also some of the selections vary and important selections are omitted in favour of much less used options. I DONT USE FINE FINE MISTING SELECTIONS and there are many. Also some showers are great others don’t seem that great and are unused. THEY ARE BELOW PAR. There are variations also in the one called FULL or it’s missing altogether. Some guns don’t have the leave to soak option. Why doesn’t HOSELINK place the 2 or 4 MOST USED SELECTIONS within the gun near each other? Does anybody care because I mention this for 5 yrs now at every HOSELINK call made. Am I the only one wishing for this correction? Overall, HOSELINK products are v good but some things like their sharpener is a waste of time and money. However their hedging shears are really wonderful. That’s it. Thanks HOSELINK. And thanks for fabulous service otherwise. I don’t mean to sound like a grumbler customer sorry. I will keep using HOSELINK but difficult to highly recommend. Cheers mj Hallidays point nsw.”
Hi Marguerite,
Thank you for your thoughtful review. We truly appreciate your feedback, especially coming from someone who's dedicated to their garden.
It's concerning to hear about the leaks you've experienced, and we understand how frustrating that can be, particularly for someone who relies on their equipment as much as you do.
Your suggestions regarding the standardization of selections on the hose guns are invaluable. We always strive to improve our designs, and input from our customers is crucial for making those enhancements. We'll make sure to pass along your ideas about placing the most used selections closer together to the products team.
We’re sorry to hear some of the spray settings haven't met your expectations and appreciate your candid feedback about the sharpener as well. It’s great to hear that you've had positive experiences with our hedging shears, though!
Thank you for your continued support of Hoselink. We're committed to providing quality products and service and hope to earn your trust even more in the future.
Cheers,
The Hoselink Team
