“I got my replacement with no question asked. When I told them what had happened and I said do you want me to send the broken one back to you and you said no.”
“We’ve used these on all our hoses for quite a while and they have made a tremendous difference be able to extend hoses so easily with no leaks or exploding joins. This last one was a replacement for a cracked yellow ring. I was thrilled with the immediate response from Hoselink chat, who found it was still within warranty and Immediately sent a replacement. So if you ever have any problems with a Hoselink product, contact them. They’ll do their best for you.”
“I had to purchase these items because I needed to replace a hose through wear and tear. As a result I was unable to extract the white washers from the old connectors An expensive way to replace 2 washers!!”