“I have three hose link hoses and fittings to match. Bought by the family as presents.
The Hoselink connections between the hose and fitting after a couple of years all leak and spray water and constantly come apart if you slightly twist your hand while watering, covering you with water, which is damn annoying to put it nicely! .... By the end of any watering session if you don't take care you end up with soaked pants and shoes. They require you to hold the connection and hose with both hands to stop this happening.
I have replaced every washer and this still doesn't relieve the problem. The plastic connection just wears out, the ones connecting to the tap are fine as they don't get any movement, but between hose and fittings there hopeless. My son also experienced the same problem and has now cut and thrown the connections away and gone with another brand. I haven't come to that yet. But I can see it as an option very soon.
My previous hose with connections by another company lasted over 10 years without a problem.
Such a shame, I try to support an Australian brand, and get let down.
It's a product failure in my opinion, you base your whole advertising of this product on your connections. .”
Hi Rob, thank you for taking time out of your day to leave us a review. We appreciate hearing your feedback. We are very sorry to hear you are having such consistent issues with your fittings. This is not the kind of experience we want our loyal customers to have. As you have explained you have had quite a few replacements and repair attempts, we would be happy to arrange some no cost replacements for you. Please give us a call at 1300 900 617 to discuss this further. Again, many apologies for the inconvenience.
Thanks, The Hoselink Team.
“I did not know how I was going to add my new Hoselink hose to another hose so that I could reach the perimeter of my property. The lady I spoke to on the phone was extremely helpful and patient with me explaining very clearly what I would need and how to make the connection.
The connector arrived in days - following her instructions - I now have a hose that does not tangle.”
Hi Victoria, thank you for taking the time to leave a review! I am pleased you had a straight forward easy process and you can now get back to watering! =
