“I ordered some Hoselink fittings and was immediately informed that the package was dispatched. However, Australia Post advised that a delivery delay was expected, without any explanation. That delay is now approaching three weeks. As a courtesy, I advised Hoselink by email of the situation. Hoselink immediately contacted me to advise that they were sending a replacement order which, remarkably, arrived two working days later. I find this level of customer service nothing short of outstanding. I have been dealing with Hoselink now for many years and have always found their communication and customer service exceptional.”
“I have two Hoselink retractable hoses and have been happy with both of them, and with the excellent follow up phone support when replacement parts are required. The most recent purchase of a Hose End Connectort suitable for my needs was quickly and professionally facilitated by friendly, helpful staff over thephone. Thanks and would recommend to others.”
