“After sendinga photo and receiving a supply of handles it was obvious once I pulled the flow connector apart that it was an inside ball that had broken, I contacted yourselves with a photo of the damaged inside ball and was immediately posted a new hose connector. Excellent service.”
“You want me to hear my feedback on a 45c piece of plastic? This is marketing automation that has just jumped the shark! What can I say? Its plastic, it was delivered eventually (9 days to cross the vast distance of Sydney). It replaced a broken unit. It is a pity that it broke, but its plastic. Perhaps consider a more robust material. Do I recommend it? Well sure, when there is no alternative for fixing your $230 hose. But come on, this is getting silly. (And I bet this review never sees the light of day...). I can add one positive thought, thank goodness its only 45c, about what its worth.”
“I recently ordered a replacement part from Hoselink, but inadvertently ordered the incorrect size. They sent me a correct part free of charge and couldn’t have been more helpful. Their customer service is first rate”