“A welcome feature of the Hoselink product is the availability of spares to fix consumer repairable items. After fitting the replacement part everything is working properly.”
“Thank-you Hoselink for promptly replacing free of charge the lever for the hose connector.. I enquired about buying a replacement and was pleased to receive new levers at no cost.”
Hi Angela, thank you for taking the time to leave us a review. I am sorry the replacement levers have not resolved the problem for you on this occasion. Given the issue you are experiencing, the whole fitting should have been replaced for you therefore, we have organised for this to be sent along with the fitting instructions. Kind regards, The Hoselink Team
“50 cents replacement was OK, but it should have been made right first time. Pressed, real, correct grade stainless steel (some Chinese SS actually rusts) would be good, cast SS would be superb, die cast would be crap because it will crack if whacked, eg from dropping the. hose from a height, or run over by a car. Maybe just send the CAD file to someone with a 3D printer for printing in titanium alloy, which would be extremely cool.It was however a brilliant loss leader - I got sucked in by the >$50 discount and bought >$49.50 worth of extra stuff!”
Hi David, thank you for your review and feedback. This has been brought to our attention before and is definitely something we are considering. We would need to completely redesign the internal workings of the flow control at the same time. Having the lever be metal and then the ball valve inside plastic could cause some issues down the track! Leave it with us, we will see what we can do! Kind regards, The Hoselink Team
