“Product is easy to replace but is very susceptible to sun damage. Needs to be manufactured out of something more UV protected. Maybe stainless steel?”
Hi Ben, thank you for taking the time to leave a review! I am sorry about this! I will pass this on to our products team for future designs, your feedback is important to us!Kind Regards,The Hoselink Team
“I am beyond impressed with the service I was provided. Not only were they prompt in replying and helping me with a free part, it was also easy to put together.”
“Delivery of replacement Lever was as promised ‘Prompt’, fitting lever to “Controller “ was easy,it all fell into place. Best of all it works like new.”
“Hoselink staff are always very responsive and helpful, and I like how their products work, but find them a bit delicate. I have now replaced this valve 3 or 4 times. Even though it is said to be sunproof for long life, it only lasts up to 18 months max in my experience. It is easy to replace, but needing to fiddle with it every so often when it needs replacing is disappointing.. if I could biy a hoselink hose set without this valve, I would.”
Hi Robyn, thank you for taking the time to leave a review! I am sorry you are having this issue. We do sell the Hose End Connector without this feature, however I know this can make gardening easier. If you do have any issues, do not hesitate to contact us and we are more than happy to help. I am sorry for any inconvenience caused.Kind Regards,The Hoselink Team
Hi David, thank you for taking the time to leave us a review. We appreciate hearing from you. We are so sorry to hear that you are having issues with your fittings. This is not the kind of customer experience we want you to have. Please contact us directly at 1300 900 617 and we would be happy to sort out something for you. We hope to hear from you soon!Thanks, The Hoselink Team.
